About our rivacy policy
Wendel Car Parts takes the utmost care concerning your privacy. We therefore only process data needed for
(improving) our services and carefully handle the information we obtained about you and your use of
our services. We do not publish your data for commercial purposes and/or to
Car Parts. The effective date for the validity of these conditions is 15/06/2018, with the publication of a
collected by us, where these data are used for and with whom and under what conditions this
information may be shared with third parties. we also explain to you how we provide your data
and how we protect your data from misuse and what rights you have with regard to your
personal data provided to us.
About the data processing
Below you can read how we process your data, where we store it, which
security techniques we use and for whom the data are insightful.
Our webshop has been developed with software from Woocommerce. Personal data you provide for the benefit of our
services to us are shared with this party. Woocommerce has access to your
data to provide us with (technical) support, they will never use your data for any other purpose.
Woocommerce is obliged, on the basis of the agreement we have concluded with them, to provide appropriate
security measures. These security measures consist of the application of SSL encryption and
regarding your use of the software, no personal data is collected and/or stored.
Woocommerce reserves the right to share collected data within its own group in order to
improve its services.
We make use of the services of Site stunt for our regular business email traffic. This Party has taken appropriate
technical and organizational measures to avoid misuse, loss and corruption of your and our data
as much as possible. Site stunt does not have access to our mailbox and we handle all our email traffic
To deal with (part of) the payments in our webshop we use the platform of
Mollie. Mollie processes your name, address and residence details and your payment details such as your bank account or
Credit card number. Mollie has taken appropriate technical and organisational measures to
Protect personal data. Mollie reserves the right to use your data to
further improve the provision of services and to share data with third parties in the context of this (anonymised). All
The above-mentioned safeguards regarding the protection of your personal data are also
applied to the components of Mollie’s services for which they engage third parties. Mollie is not allowed
to keep your data longer than on the basis of the statutory deadlines.
We collect reviews via the platform of Webwinkelkeur. If you leave a review via webwinkelkeur then
You are required to provide a name and email address. Webwinkelkeur shares this information with us so that we can
link the review to your order. Webwinkelkeur also publishes your name on its own website. In
Some cases, webwinkelkeur may contact you to provide an explanation of your review. In this
case we invite you to leave a review we will share your name and email address with webwinkelkeur. They
Use this data only for the purpose of inviting you to leave a review. Webwinkelkeur has
Appropriate technical and organisational measures in place to protect your personal data.
Webwinkelkeur reserves the right to provide third parties for the provision of the service,
We have given permission to webwinkelkeur. All the above-mentioned safeguards, with
Regarding the protection of your personal data also apply to the parts of the
Services for which Webwinkelkeur enables third parties.
Shipping and Logistics
If you place an order with us it is our job to have your parcel delivered to you. We make use of the
Services of DHL for the execution of deliveries. It is necessary for us to provide your name, address and
Share residence data with DHL. DHL uses this information only for the purpose of executing the
Agreement. In the event that DHL enables subcontractors, DHL will also provide your data to these parties to
We use the services of Twinfield to keep track of our records and accounts. We share your name, address and residence information and details regarding your order. This information is used to administer sales invoices. We use the services of Twinfield to keep track of our records and accounts. We share your name, address and residence information and details regarding your order. This information is used to administer sales invoices. Your personal data is protected and stored. Twinfield is obliged to maintain confidentiality and will treat your data confidentially. Twinfield does not use your personal data for purposes other than those described above.
External Sales Channels
Invoicing and accounting
We sell (part of) our articles through the platform of Marktplaats.nl. If you place an order via this platform, Marktplaats.nl will share your order and personal data with us. We use this information to handle your order. We handle your data confidentially and have taken appropriate technical and organisational measures to protect your data against loss and unauthorised use.
Purpose of the data processing
General purpose of the processing
We use your data exclusively for the benefit of our services. That is to say, the purpose of the processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this information to contact you at a later time, other than at your request, we will ask you for your explicit consent. Your data will not be shared with third parties, other than to comply with accounting and other administrative obligations. These third parties are all held to secrecy on the basis of the agreement between them and us or an oath or legal obligation.
Automatically collected data
Data collected automatically by our website is processed with the aim of further improving our services. This data (for example, your IP address, web browser and operating system) are not personal data.
Cooperation in fiscal and criminal investigations
In some cases, Wendel Car Parts may be obliged to share your data in connection with government tax or criminal investigations on the basis of a legal obligation. In Such a case, we are obliged to share your data, but we will oppose it within the possibilities offered by the law.
We retain your data as long as you are our client. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also perceive this as a forgetful request. On the basis of applicable administrative obligations, we need to keep invoices with your (personal) data, so we will keep this data for as long as the applicable period expires. However, employees will no longer have access to your client profile and documents that we have produced as a result of your assignment.
On the basis of the applicable Dutch and European legislation, you as the data subject have certain rights with regard to the personal data processed by or on our behalf. We explain below what rights are and how you can invoke these rights. In principle, we send copies and copies of your data only to your already known e-mail address in order to prevent misuse. In the event that you wish to receive the data at a different e-mail address or, for example, by post, we will ask you to authenticate yourself. We maintain an administration of handled requests, in case of a forgetful request, we administrate anonymised data. You will receive all copies and copies of data in the machine-readable data format that we use within our systems. You have the right to complain to the Dutch Data protection Authority at any time if you suspect that we are using your personal data in a wrong way.
Right of Access
You always have the right to see the data that we process and that relate to your person or to be traced to it. You can make a request with that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who have this data under our known e-mail address, stating the category under which we have stored this data.
You always have the right to have the data that we process (be) processed and that relate to your person or be traced to it. You can make a request with that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the data has been modified at the e-mail address known to us.
Right to restriction of processing
You always have the right to limit the data that we process (or have) that relate to your person or to be traced. You can make a request with that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at our known email address that the data until you lift the restriction are no longer processed.
Right to Transferability
You always have the right to have the data that we process (be) processed and that relate to your person or to be traced to it by another party. You can make a request with that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you copies of all data about you that we have processed or have been processed by other processors or third parties on behalf of our known email address. In all likelihood, in such a case, we can no longer continue the service because the secure connection of data files can no longer be guaranteed.
Right of objection and other rights
In some cases, you have the right to object to the processing of your personal data by or on behalf of Wendel Car Parts. If you object we will immediately cease the data processing pending the handling of your objection. If your objection Is well founded, we will make copies and/or copies of data that we process (have) processed to you and thereafter cease processing.
You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right is applicable. If you believe that this is the same, please contact our privacy contact person.
Through our website cookies are placed from the US company Google, as part of the “Analytics” service. We use this service to track and get reports on how visitors use the website. This processor may be required to provide access to these data under applicable laws and regulations. We do not allow Google to use the obtained analytics information for other Google services.
Contact information Wendel Car Parts
T (011) 326-8727
Contact person for privacy issues